Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

The shop has FREE domestic shipping for all orders over $50. Purchases under $50 are 3.95 and up for domestic (excluding heavy goods). International rates will appear upon checkout.

Which payment methods are accepted in the Online Shop?

The shop honors all major credit cards (Amex, Visa, MasterCard, Discover) and PayPal.

How long will delivery take?

The United States Postal Service (USPS) reports that as of January 2018, it takes an average of one to three days for First-Class Mail to arrive at its destination.

How secure is shopping in the Online Shop? Is my data protected?

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party.

What exactly happens after ordering?

Your order is filled from 7th Dimension stock and shipped, usually within 24 hours (except on weekends, when they are shipped Mondays). You will receive an email telling you that your order has shipped and give you the tracking number for usps.com.

Do I receive an invoice for my order?

You will receive an invoice in your order, unless it is an international shipment.

More Question? Contact Us!